BetRivers Casino Privacy Policy
At BetRivers Casino, we are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and protect the data you provide when you access our platform at can.betrivers.net. Whether you engage with our BetRivers social casino through the desktop site or our mobile-optimised browser experience, this policy governs how your information is handled. We encourage you to read this document carefully so you understand your rights and our responsibilities as your operator.
Who We Are
Our BetRivers platform is operated by RSI Canada, ULC (Rush Street Interactive Canada), a subsidiary of Rush Street Interactive LP. We are part of Rush Street Gaming's broader family of brands, which includes PlaySugarHouse, RushBet, and Rush Games. Our BetRivers Casino4Fun service at can.betrivers.net is a free-to-play social casino designed exclusively for entertainment purposes. No real-money gambling takes place on this platform, and all gameplay is conducted using Virtual Credits (VC$) with no real-world monetary value. We operate under the laws of Ontario, Canada, and our services are intended for players aged 19 and older.
Information We Collect
When you register and interact with our BetRivers online casino platform, we may collect various categories of personal and technical information. We gather this data to deliver a safe, personalised, and enjoyable experience for every player.
Personal Information
- Your name, email address, and date of birth provided during registration
- Account login credentials, including your BetRivers casino login details
- Communication preferences and language settings
- Any information you submit when contacting our support team at helpdesk@betrivers.net
Technical and Usage Data
- IP address, browser type, and device information
- Pages visited, games played, and time spent on our platform
- Virtual Credits activity, including purchases made via PayPal
- Participation in promotions such as the Daily Free Game wheel, Free Live Bingo, and Rewards Center activity
- Data collected through cookies and similar tracking technologies
How We Use Your Information
We use the data we collect to operate and continuously improve our BetRivers social casino experience. Our use of your personal information is based on legitimate interests, your consent, and our legal obligations under applicable Ontario law.
- To create and manage your account and provide access to our ~1,159-game library
- To process Virtual Credit purchases through PayPal and manage your VC$ balance
- To administer our Rewards Center, loyalty programme, and promotions including the BetRivers sign-up bonus of 250 free Virtual Credits
- To send you promotional communications, subject to your marketing preferences
- To detect fraud, prevent abuse, and maintain the security and integrity of our platform
- To respond to your enquiries submitted via our Help Center or email support
- To personalise your experience and recommend games from providers like Evolution Gaming, Pragmatic Play, Konami, and AGS
- To conduct analytics and improve the performance of our desktop and mobile platforms
Cookies and Tracking Technologies
Our BetRivers Casino website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and deliver relevant content. When you first visit our platform, we will ask for your consent to use non-essential cookies in accordance with applicable privacy regulations.
Types of Cookies We Use
- Essential Cookies: Required for core platform functionality, including your betrivers login session and account security
- Analytics Cookies: Help us understand how players navigate our site and use features like the Sports Zone, slot tournaments, and live dealer games
- Preference Cookies: Remember your settings, language preferences, and gameplay choices
- Marketing Cookies: Used to deliver relevant information about our betrivers promo offers and new game releases, where you have given consent
You may manage or withdraw your cookie consent at any time through your browser settings or our cookie preference centre. Please note that disabling essential cookies may affect your ability to use key features of the BetRivers platform.
Sharing Your Information
We do not sell your personal data to third parties. However, we may share certain information with trusted partners and service providers to operate our BetRivers Canada platform effectively.
- Game Providers: We work with studios such as Evolution Gaming, Everi, Habanero, and GreenTube to deliver our casino library. These providers may receive anonymised usage data
- Payment Processors: When you purchase Virtual Credits via PayPal, your payment data is processed by PayPal under their own privacy policy
- Analytics Partners: We use third-party analytics tools to monitor platform performance
- Legal Authorities: We may disclose your information where required by law or in response to lawful government requests
- RSI Group Companies: We may share data within the Rush Street Interactive group for operational and compliance purposes
Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, or as required by law. Rewards Center VC$ comps earned through our loyalty programme are redeemable for up to 365 days. Once this period expires, accumulated credits that have not been redeemed may be forfeited. You may request deletion of your account data at any time by contacting us at helpdesk@betrivers.net, subject to any legal retention obligations we are required to fulfil.
Your Privacy Rights
Depending on your jurisdiction and applicable law, you may have the following rights regarding your personal data held by our BetRivers Casino:
- Right to Access: You may request a copy of the personal data we hold about you
- Right to Rectification: You may ask us to correct inaccurate or incomplete information
- Right to Erasure: You may request deletion of your data, subject to legal requirements
- Right to Restrict Processing: You may ask us to limit how we process your information in certain circumstances
- Right to Object: You may object to our processing of your data for direct marketing purposes
- Right to Data Portability: Where applicable, you may request your data in a portable format
To exercise any of these rights, please contact our support team at helpdesk@betrivers.net. We will respond to your request within the timeframe required by applicable law.
Children's Privacy
Our BetRivers social casino is strictly for players aged 19 and older. We do not knowingly collect personal data from minors. If we become aware that a person under the age of 19 has provided us with personal information, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at helpdesk@betrivers.net.
Security of Your Data
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While no online platform can guarantee absolute security, we continuously review and update our security practices to safeguard your data. Your betrivers casino login is protected with secure authentication protocols, and any Virtual Credit transactions are processed through PayPal's encrypted payment infrastructure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify you via email or through a prominent notice on the BetRivers Canada platform. We encourage you to review this policy periodically. Your continued use of our services following any updates constitutes your acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out. Our dedicated support team is here to help.
- Email: helpdesk@betrivers.net
- Help Center: Available through the FAQ section on our platform
- Operator: RSI Canada, ULC, operating under the laws of Ontario, Canada
We value your trust and remain committed to handling your personal information with transparency, care, and respect. Thank you for choosing BetRivers Casino as your social gaming destination.
Content updated: July 13, 2026